- People using wheelchairs may sitting next to someone who uses a seat. Contact theatre for more detail.
- An audio loop can be used during stage productions using microphones. The Centre provides two types of receivers; an induction loop direct into hearing aids or headsets. These are available free to patrons.
- It is important to discuss particular needs with staff when booking tickets to allow staff to best accomodate your needs, such as wheelchair spaces, and hand rails that are preferred to the left or the right side.
External access and entrance
- There is a driveway between the accessible bays and path.
- The path varies from 1.2 metres to 900 cm wide due to a 2cm deep dip from grate on ground. Path links to a ramp leading to entrance.
- Centre has 2 metre wide and 6 metre long concrete ramps both sides. These have an average gradient of 1:12 and no handrails.
- There are also 3 steps, with a handrail, leading to the entry doors on each side of the building.
- There is a 1 metre wide door next to the main doors from the Symmons Street side.
- A press button to the left of the automatic door opens the swing door inward. It can also be operated by staff at the ticket booth.
- Foyer is spacious with a carpeted floor.
- Three standing height counters for ticket, drinks and coffee sales.
- Cushioned chairs with no arm rests may be provided if requested at time of booking. The tables are at standing height and have a central pedestal.
- Tables and foyer waiting room chairs are sometimes shifted around for different events.
- Counter staff are able to come out from behind counter to talk to people using wheelchairs.
- The ticket booth counter has a glass security grill with a Better Hearing Card on display.
- Direct level access into back of theatre from spacious foyer.
- Some seats from Row Q back can be removed for wheelchair access. There can be space for two to three adult wheelchair each side of the theatre. Please discuss when booking.
- There is also access from upper level to theatre seats via a flight of stairs with handrail. Steps have colour contrast on step edge.
- Seats are arranged in tiers. Theatre seats are standard size with fixed armrests.
- The auditorium has raked seating. In the stalls area, there is a handrail on the left side of the steps when using Door 1 and the handrail is on the right when using Door 2.
- Steps have colour contrasting edges in addition to blue lights on the edge, and have a depth of 1.8 metres and are 10cm high.
Signage, customer displays and customer information
- Signs identifying the seating rows are displayed above doorway entrances
- Promotional material with good colour contrast is displayed on flat screens throughout the foyer.
- There are some promotional pamphlets with small print at the ticket booth.
- Information, including ticket proces, is displayed at sitting to standing height against a glass wall near the ticket booth.
- Ticket pricing information is also provided at standing height at the ticket booth on a reflective surface that may be difficult to see from some angles.